Terms and conditions
1. Publisher / Platform Operator
Misdakia is published and operated by:
EURL TECH FOR STARTUPS
RC: 25B1282907-16/00
NIF: 00251612829071400000
Address: Cité Caïd El Bab numéro 56, Birkhadem, Alger, Algeria
Email: contact@t4startups.com
Phone: 0558434344
2. Purpose
These Terms and Conditions govern the access to and use of the Misdakia platform, including all services related to verified reviews, reputation management, widgets, public review pages, and review collection tools.
3. Definitions
- Platform: The Misdakia website, applications, widgets, and related services
- Merchant / Seller: A business or individual using Misdakia to collect and display verified reviews
- Customer / Reviewer: A person submitting a review on the platform
- Reputation Account: The main identity under which stores and products are managed
- Store: A merchant store linked to a reputation account
- Product: A product page used to collect customer reviews
- Widget: Embeddable review component provided by Misdakia
- QR Code: A code linking directly to a review submission page or public review page
4. Account Creation
To create an account, users may provide information including full name, email address, phone number, and password, or use Google OAuth authentication.
Users agree to provide accurate, complete, and updated information at all times.
Misdakia may verify phone numbers using OTP verification via WhatsApp or SMS.
5. Reputation Account Structure
Each merchant may create one reputation account that can contain multiple stores and products.
The reputation account acts as the primary trust identity across all associated stores and products.
6. Review Collection
Misdakia allows merchants to collect verified customer reviews through:
- Public review pages
- Invitation links
- QR codes
- Embedded widgets
Reviews may include:
- Star ratings
- Text comments
- Voice notes
- Photos
Reviews are verified using OTP confirmation before publication.
7. Review Authenticity & Moderation
Misdakia uses verification systems, device signals, and anti-fraud mechanisms to reduce fake, manipulated, or abusive reviews.
Misdakia reserves the right to remove reviews that:
- Violate applicable laws
- Contain abusive, misleading, or fraudulent content
- Attempt to manipulate platform trust system
8. Public Content
Users acknowledge that published reviews, ratings, usernames, profile names, and public trust scores may be publicly visible through public pages and widgets.
Phone numbers and sensitive personal information are never publicly displayed.
9. Widgets & Integrations
Misdakia provides embeddable widgets that merchants may install on their websites or online stores.
Merchants are responsible for correctly integrating the provided code snippets into their websites.
10. QR Codes & Public Links
QR codes and public links generated by Misdakia may be shared publicly by merchants.
Anyone with access to these links may view the associated public review pages.
11. Account Suspension & Deactivation
Misdakia reserves the right to suspend or terminate accounts involved in:
- Fraudulent activity
- Abuse of the platform
- Manipulation of reviews or scores
- Violations of these Terms
Users may request account deletion by contacting support.
12. Statistics & Analytics
Merchants may access analytics and statistics related to reviews, ratings, engagement, and public trust performance.
Available metrics may vary depending on the subscription plan.
13. Subscription & Limits
Some platform features may be limited under free plans, including review limits, widget access, or advanced functionality.
Misdakia reserves the right to modify pricing, limits, or subscription features at any time.
14. Personal Data
Personal data is processed according to the Privacy Policy and applicable Algerian regulations, including Algerian Law 18-07.
Misdakia may process technical information such as device identifiers, IP addresses, browser information, and interaction data for security and fraud prevention purposes.
15. Intellectual Property
All platform content, branding, software, widgets, and visual assets remain the exclusive property of Misdakia and/or EURL TECH FOR STARTUPS.
Users may not copy, modify, distribute, or exploit platform assets without authorization.
16. Support
Support is available through:
- Email: contact@t4startups.com
- Phone: 0558434344
- Platform support channels
17. Changes to Terms
Misdakia may update these Terms and Conditions at any time.
The applicable version is the version published on the platform at the time of use.
18. Governing Law
These Terms and Conditions are governed by Algerian law.